HOW MUCH TIME DOES IT TAKES FOR THE ORDER TO DELIVER?

The orders you place will be delivered to you within 10 to 15 working days after your payment has been cleared. Often the shipment delays are tied to payment-related problems or quality checking. So if you have not heard from us, kindly check to see if your payment has been cleared.

UPDATES ON THE ORDER CONFIRMATION & TRACKING INFORMATION

The availability of the product(s), the confirmation of your order, and order tracking information will be forwarded to you via email. The email is generated once your payment clears. It takes time so your patience is required.

HOW DO WE DELIVER WHAT WE CLAIM?

We exploit state-of-the-art order/inventory management systems and collaborating with some of the most efficient and trusted couriers such as DHL, FedEx, UPS, Canada Post.

WHAT Do YOU NEED TO KNOW?

To make timely delivery, we heavily rely on you to provide the correct shipping address along with the contact number and other essential contact details.
Note: We do not ship to PO Boxes APO / FPO addresses; therefore, it is necessary that you provide us with your complete residential / shipping address.

THE “GIFT” OPTION IS ALWAYS OPEN

As per instructions, we can mark your order as a ‘GIFT’ to avoid customs and another governmental red tape. To discuss it further or for more information, please contact us at leatherfrenzy@gmail.com.

WHY YOU MAY EXPECT SHIPMENT FROM DIFFERENT LOCATIONS?

Being an international concern, we have operations in several countries, including the US, Europe and parts of Asia. To make it logistically possible to deliver your product in a timely fashion, we may ship your order from overseas warehouses. Please understand that no matter where your product is shipped from, it has gone through our rigorous quality control process, and we stand behind our product completely. If you are unsatisfied with our product at any time, we will happily provide you with a full refund in the form of store credit.

For any further information about our shipping policies and procedures, feel free to contact us at leatherfrenzy@gmail.com.

WHAT HAPPENS IF THE PRODUCT IS DAMAGED?

If you find any sort of defect or damages in your order then contact us within 10 days within the time of your purchase.