TERMS AND CONDITIONS
We ship our orders within 4-6 days, however, it can change depending upon the season and workload. For custom orders, it can take a couple of days more. When you place an order with us, we send the order confirmation email and date of dispatch time as well for your order.
* Delivery time:
All orders are sent by DHL, FedEx or Canada Post. Transit time will vary depending on which country you are located in, but an average time to be allowed is 3-5 days.
* Return & Exchange:
Kindly check our Returns / Exchange policy page
* Exchanging an Item
If you are exchanging the item, your replacement item will be sent out as soon as the initial item is returned. You are responsible for the freight charges of all items coming back to us for exchange.
Leather frenzy’s products are guaranteed. We guarantee all zippers, seams, and hardware. We will pay to ship both ways if the product is defective or needs replacement. We do not guarantee wear and tear to the finish: soiling, cuts, scratches etc that happen as you use the item.
* The quality of leather
Leather is both a luxurious and sensuous fabric that must appeal to your senses of smell, touch, and sight;
* The value of the price
Knowing you have received your money’s worth;
* The quality of our products
Knowing that your purchase will last because of our experience and the quality of workmanship.
Once you receive your purchase and review our products against these elements, we know that you will be completely satisfied. We here, at Leather Frenzy, stand behind our products. Leather Frenzy sells with a full 30-day, 100% money-back guarantee! We have NO questions asked or excuses needed to return for a full refund policy. As a courtesy, please notify us of any return. Return must be in the original non-damaged in new condition, including packaging, the original invoice in the guaranteed period. The customer is responsible for shipping costs and proof of delivery on all returns.
* Price Guarantee:
Leather Frenzy guarantees the lowest prices for top-quality leather Products.
All confidential information, including credit card details, is held securely and only transmitted in encrypted form. Customer details are not passed to any third parties and are used only in accordance with the Data Protection Act.
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
* Payment Methods:
We accept PAYPAL and Credit Cards via secure online methods.